Refund policy


Returns
We gladly accept returns for all purchases within 30 days of purchase date.

All items must be returned in the same condition as received, brand new with original packing. If returning shoes, please do not use tape on the shoebox or attach return labels to it. Bottom sole must be perfectly clean, with no dirty marks or spots.

To complete your return, we require a receipt or proof of purchase (please print your order's page and send it along with the package).

Shipping
Please return to:

Natysports, LLC
401 S John Young PKWY
Kissimmee FL 34741

Refunds (if applicable)
Usually it takes from 3 to 5 business days, from receiving date, to process your return.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at shop@natysports.com.

Sale/Clearance items (if applicable)
Only regular priced items may be refunded, unfortunately clearance items cannot be refunded.

Exchanges (if applicable)
Due to possible logistics errors, we do not offer exchange service, unless the item you received is defective and you need a replacement for the exact same style.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.